Returns & Exchanges

We want you to be pleased with your purchase. We will gladly exchange, replace or credit your purchase when it is returned to Dreamgolfus.com in saleable condition within 30 days from the date of purchase. (Certain exclusions apply.) Proof of purchase is required. Merchandise must be in saleable condition, unless defective when sold, and all tickets must be attached to each item. Simply follow the guidelines below.

If you decide to return one or more items purchased as part of a Buy One Get One (BOGO) or other dollar or percentage off promotion, a pro-rated portion of the purchase price will be returned to you unless all of the qualifying items are returned. We recognize that returns are important to our customers. To ensure a positive shopping experience for all our customers, if we identify through electronic analysis an unreasonable return pattern, we may restrict or refuse future transactions from such customers at Dreamgolfus.com. Sales to individuals whom management believes are resellers or bulk purchasers are final sales. No exchange or return privileges will be granted. For the 2015 holiday season, merchandise purchased October 15th, 2015 or later can be returned for a full refund or credit of the original price paid through January 15th, 2016.

Returns:

In-Store
You may return eligible items to any DreamGolf store with the Return Form shipped with your order.

By Mail
Complete the Return Form included with your order and indicate the method by which you wish to be credited. Enclose the Return Form with your shipment. For future reference, retain the first page of the Shipping Summary included with your order. Affix the pre-paid return label to the outside of your package and send via U.S. Mail or FedEx (we provide insurance); a $9.50 return postage charge will be deducted from your refund. If you choose to ship your return via a different carrier, please insure the package and ship to: DreamGolfUS Direct – Returns

Address:

Exchanges:

In-Store:
You may exchange your merchandise at any DreamGolf store. Simply bring your merchandise and the Return Form shipped with your order.

By Mail:
If you wish to get a different item or size, please return your original merchandise and place a new order by calling 1.8XX.XXX.XXXX. You will receive a refund for the returned merchandise as soon as it is processed. Standard shipping will be provided free of charge on your new order.